Terms of service

🧾 Roll Mate Australia – Terms of Service

Effective Date: 01/05/2025
Business Name: Roll Mate Australia Pty Ltd
Website: www.rollmate.com.au
Email: admin@rollmate.com.au

1. Overview

This website is operated by Roll Mate Australia Pty Ltd (“we”, “us”, or “our”). By visiting our site and purchasing from us, you agree to be bound by the following Terms of Service, including our policies referenced here.

2. Online Store Terms

You must be at least 18 years old or have permission from a legal guardian to use this site.
You may not use our products for illegal or unauthorised purposes.
You agree not to reproduce, copy, sell or exploit our products, trademarks, or content without written permission.

3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. The content is provided for general information only and should not be relied upon without consulting primary, more accurate sources.

4. Product Availability & Pricing

All prices are listed in AUD and include GST unless stated otherwise.
We reserve the right to modify or discontinue products without notice.
Product availability may change, and we may limit quantities sold per customer.

5. Refunds & Returns

Please refer to our Refund Policy for details. We comply with Australian Consumer Law regarding refunds, replacements, or repairs for faulty goods.

6. Shipping

Shipping costs and estimated delivery times are available during checkout. We are not responsible for delays caused by carriers or customs.

7. User Submissions & Reviews

Any comments, reviews, or content submitted may be used by us in marketing or promotional materials. We reserve the right to edit or remove content we deem inappropriate.

8. Privacy

Your use of our site is also governed by our Privacy Policy, which outlines how we collect and use your information in accordance with Australian Privacy Principles (APPs).

9. Intellectual Property

All content on this site, including images, logos, and product descriptions, is owned by Roll Mate Australia or its licensors and is protected by copyright and trademark law.

10. Limitation of Liability

To the extent permitted by law, Roll Mate Australia is not liable for any loss or damages arising from your use of our products or website. Nothing in these Terms excludes your rights under the Australian Consumer Law.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

12. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Changes will take effect immediately upon being posted to the website.

13. Contact Information

For any questions, please contact us at:
📧 admin@rollmate.com.au
🏢 Roll Mate Australia Pty Ltd